Feedback System Status Check Online self-assessment tool Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8 Name* Email* Position* Company* Country* Phone* How did you find out about the feedback self-assessment tool?* After downloading the free sponsored copy of the “Black Book: Feedback systems” I have received the print sponsored copy of the “Black Book: Feedback systems” I have purchased the book. From the book webpage. From social media, online or other advertisement. 0 + 3 = What do you assess? 360° Feedback Employee Opinion Survey 1. The Feedback uses external benchmarking. fully applies applies rather applies does rather not apply does not apply does not apply at all No idea / Can't say 2. Scales are even numbered without a "neutral middle". fully applies applies rather applies does rather not apply does not apply does not apply at all No idea / Can't say 3. Feedback only asks about things that can be influenced and changed. fully applies applies rather applies does rather not apply does not apply does not apply at all No idea / Can't say 4. Questions are understandable by using a plain language. fully applies applies rather applies does rather not apply does not apply does not apply at all No idea / Can't say 5. Individual answers cannot be tracked down. fully applies applies rather applies does rather not apply does not apply does not apply at all No idea / Can't say 6. The word “and” does not appear in a single question. fully applies applies rather applies does rather not apply does not apply does not apply at all No idea / Can't say 7. Respondents can also write open comments instead of only ticking boxes. fully applies applies rather applies does rather not apply does not apply does not apply at all No idea / Can't say 8. The questionnaire only is available digitally/online. fully applies applies rather applies does rather not apply does not apply does not apply at all No idea / Can't say 9. The instrument is based on an external predefined model. fully applies applies rather applies does rather not apply does not apply does not apply at all No idea / Can't say 10. The questionnaire is available in different languages. fully applies applies rather applies does rather not apply does not apply does not apply at all No idea / Can't say 11. Leaders take active action to increase the participation in the survey. fully applies applies rather applies does rather not apply does not apply does not apply at all No idea / Can't say 12. Results are discussed with all stakeholders. fully applies applies rather applies does rather not apply does not apply does not apply at all No idea / Can't say 13. The feedback focuses on the development of people and/or the organization. fully applies applies rather applies does rather not apply does not apply does not apply at all No idea / Can't say 14. The feedback is tied to monetary or other benefits. fully applies applies rather applies does rather not apply does not apply does not apply at all No idea / Can't say 15. The feedback is part of a larger initiative / program. fully applies applies rather applies does rather not apply does not apply does not apply at all No idea / Can't say 16. There is enough time to complete the questionnaires in order to assure a 100% response rate. fully applies applies rather applies does rather not apply does not apply does not apply at all No idea / Can't say 17. Reports are only handed to the recipients of 360° FB or the accountable managers (EOS). fully applies applies rather applies does rather not apply does not apply does not apply at all No idea / Can't say 18. A representative cross sample of relevant stakeholders is asked to give feedback. fully applies applies rather applies does rather not apply does not apply does not apply at all No idea / Can't say 19. Feedbacks are repeated in defined periods (e.g. every year). fully applies applies rather applies does rather not apply does not apply does not apply at all No idea / Can't say 20. The Feedbacksystem is aligned to our corporate strategy. fully applies applies rather applies does rather not apply does not apply does not apply at all No idea / Can't say 21. Internal benchmarks to departments (EOS) or hierarchy levels (360° FB) are available. fully applies applies rather applies does rather not apply does not apply does not apply at all No idea / Can't say 22. Answers also can be marked with "not applicable" or “don’t know”. fully applies applies rather applies does rather not apply does not apply does not apply at all No idea / Can't say 23. The questionnaire only probes observable behaviors/ actions. fully applies applies rather applies does rather not apply does not apply does not apply at all No idea / Can't say 24. The survey tool is easy to use for everyone participating in the survey. fully applies applies rather applies does rather not apply does not apply does not apply at all No idea / Can't say 25. Reports display the results of smallest possible evaluation units to ensure accountability for results. fully applies applies rather applies does rather not apply does not apply does not apply at all No idea / Can't say 26. The questionnaire can be completed in maximum 30 minutes. fully applies applies rather applies does rather not apply does not apply does not apply at all No idea / Can't say 27. People also are encouraged to mention positive things/praise as well. fully applies applies rather applies does rather not apply does not apply does not apply at all No idea / Can't say 28. All stakeholders have access to digital questionnaires (including mobile and blue-collar workers). fully applies applies rather applies does rather not apply does not apply does not apply at all No idea / Can't say 29. The survey reflects our specific corporate culture, values and competencies, using exactly the same wording. fully applies applies rather applies does rather not apply does not apply does not apply at all No idea / Can't say 30. Reports are available in all the countries native languages. fully applies applies rather applies does rather not apply does not apply does not apply at all No idea / Can't say 31. Return rates are tracked on unit level. fully applies applies rather applies does rather not apply does not apply does not apply at all No idea / Can't say 32. Execution of defined individual/unit action plans is tracked. fully applies applies rather applies does rather not apply does not apply does not apply at all No idea / Can't say 33. A profile of strengths and weaknesses is used as a base for development. fully applies applies rather applies does rather not apply does not apply does not apply at all No idea / Can't say 34. The feedback draws on intrinsic motivation fully applies applies rather applies does rather not apply does not apply does not apply at all No idea / Can't say 35. The results are discussed in larger peer groups. fully applies applies rather applies does rather not apply does not apply does not apply at all No idea / Can't say 36. Time from survey start to insight is max 8 weeks. fully applies applies rather applies does rather not apply does not apply does not apply at all No idea / Can't say 37. Senior management only gets aggregated data for their level of responsibility. fully applies applies rather applies does rather not apply does not apply does not apply at all No idea / Can't say 38. Critical stakeholders get a voice. fully applies applies rather applies does rather not apply does not apply does not apply at all No idea / Can't say 39. The results are used as an input for a continuous improvement process. fully applies applies rather applies does rather not apply does not apply does not apply at all No idea / Can't say 40. The reports differentiate between relevant stakeholder groups and units. fully applies applies rather applies does rather not apply does not apply does not apply at all No idea / Can't say 41. Results of benchmarking are always used to trigger action. fully applies applies rather applies does rather not apply does not apply does not apply at all No idea / Can't say 42. The scale allows differentiated answers (6, 8 or 10 box scales). fully applies applies rather applies does rather not apply does not apply does not apply at all No idea / Can't say 43. Concrete actions are triggered through the reports. fully applies applies rather applies does rather not apply does not apply does not apply at all No idea / Can't say 44. The report has graphics as well as comparisons instead of numbers only. fully applies applies rather applies does rather not apply does not apply does not apply at all No idea / Can't say 45. Only a minimum of demographic data is collected. fully applies applies rather applies does rather not apply does not apply does not apply at all No idea / Can't say 46. Each dimension/competency/aspect surveyed, is covered by at least two questions. fully applies applies rather applies does rather not apply does not apply does not apply at al No idea / Can't say 47. The automatical analysis of written texts is displayed graphically. fully applies applies rather applies does rather not apply does not apply does not apply at all No idea / Can't say 48. People can respond on their own their private smartphones (BYOD). fully applies applies rather applies does rather not apply does not apply does not apply at all No idea / Can't say 49. Dimensions/Items share the same definitions with other corporate tools (e.g. appraisal). fully applies applies rather applies does rather not apply does not apply does not apply at all No idea / Can't say 50. Specific cultural adaptions are made for surveys in other countries. fully applies applies rather applies does rather not apply does not apply does not apply at all No idea / Can't say 51. The system sends automated reminders to assure highest possible return rates. fully applies applies rather applies does rather not apply does not apply does not apply at all No idea / Can't say 52. Actions are marked to be a result of the feedback in order to increase awareness of efficiency of feedback. fully applies applies rather applies does rather not apply does not apply does not apply at all No idea / Can't say 53. The focus is on strengths instead of weaknesses. fully applies applies rather applies does rather not apply does not apply does not apply at all No idea / Can't say 54. People are encouraged to pursue their strong intrinsic motivation to improve things. fully applies applies rather applies does rather not apply does not apply does not apply at all No idea / Can't say 55. People are continuously supported in working with the results in order to improve things. fully applies applies rather applies does rather not apply does not apply does not apply at all No idea / Can't say 56. Concious timing avoids, that “significant events” influence or overshadow the feedback. fully applies applies rather applies does rather not apply does not apply does not apply at all No idea / Can't say 57. The system avoids “blame games”. fully applies applies rather applies does rather not apply does not apply does not apply at all No idea / Can't say 58. Critique is valued as a source of insight for improvement. fully applies applies rather applies does rather not apply does not apply does not apply at all No idea / Can't say 59. Questions are kept constant to enable comparing results over time. fully applies applies rather applies does rather not apply does not apply does not apply at all No idea / Can't say 60. External stakeholders like customers are aked for their feedback as well. fully applies applies rather applies does rather not apply does not apply does not apply at all No idea / Can't say
